Hi! I’m Jamie. Great to meet you!
My name is Jamie Hsu. I'm a designer, socially extroverted, and just general overall nerd based in Austin, Texas.
When I think about who I am & what I do, I like to tell people that I’m a professional problem solver. Trained in human-centered design thinking methodologies, I obsess about the process, about the WHY, and how I can help to constantly update and improve products and user experiences for people everywhere, for their enjoyment and delight. This is what gets me out of bed every day; I live to create enjoyment and delight. I love creating amazing stuff for amazing people.
In my free time, I enjoy the great outdoors: hiking, biking, running, swimming, skydiving, shark cage diving. You know, the usual.
(Also, I'm a big foodie!)
Skills
RESEARCH
Depending on the product’s life cycle, I gather user insights through interviews, usability tests, tree testing, card sorting, surveys, and collaborative workshops to uncover actionable insights. I prioritize sharing findings through engaging discovery sessions, fostering empathy and alignment across the team and organization.
DESIGN
I excel in translating user insights into beautiful design solutions. I build lo-fi prototypes for testing and pixel-perfect designs for validated concepts. As I design, I work closely with our engineers and design systems team to leverage and/or build reusable components for use across the organization.
STRATEGY
I understand the intersections of user insights and business objectives. Whether it’s retention, scalability, and/or employee efficiency, it’s important to understand and monitor how customer solutions support the business as a whole.